first published week of: 01/11/2016
The public sector serves a population more technologically savvy and advanced than ever before. The use of mobile phones, acceleration of social media and overall speed at which technology continues to evolve have set the bar high for local and federal governments to keep up with these changes.
Couple this with a strong legislative environment that continues to introduce new programs and services that require 21st-century technology, and we can see a clear transformation on the horizon in the way governments operate on a fundamental level.
It has been three years since the federal government issued the Digital Government Strategy, which put smart, secure and affordable technology at the forefront of moving toward a more digital, data-centric government. Still, government entities, both federal and local, are just now beginning to see the value in making public services more accessible in the cloud and via mobile devices. continued…