first published week of: 12/21/2015
Box and Salesforce announced a new partnership Wednesday aimed at helping their joint customers get work done more efficiently by bringing documents from their cloud storage and content management solution into Salesforce.
Using a new connector that will launch in February, users will be able to share Box files inside Salesforce, both from the service's web interface and mobile applications. For example, when commenting on a sales opportunity, users will be able to browse the files that are available to them in Box, and attach them to a message.
It's designed to be useful for collaborating on things like sales slide decks and other materials, to make sure that people are always up to date with the content they need.
All of the sharing permissions are still managed by Box, so users will have to make sure that the people who they're sharing files with through Salesforce are authorized to view them in Box. However, once that's all set up, they should be good to share.
According to Salesforce Senior Vice President Mike Micucci, that decision was by design. Salesforce Files Connect, the underlying system behind the integration, is designed to keep the permissions for sharing and modifying files tied to the systems that it's integrated with, which also include Google Drive and Microsoft's OneDrive. continued…